LEVITATION SESSIONS : TY SEGALL & FREEDOM BAND

LEVITATION SESSIONS FAQ

If you did not create an account please create one HERE in order to view the show.

For any merch-related questions, please contact info@levitation-austin.com.


 

I've purchased tickets to the livestream. How do I watch it?

When you purchased your tickets, you should have received an email from info@levitation-austin.com with your Order # and "Thanks for Your Purchase" in the subject line. Click the link at the bottom of the email that says "Watch" to tune in!

You can also click the links below to tune in:

FUZZ | Saturday, April 24th | 8PM ET / 5PM PT – Replay available until 5/2 at 11:59PM ET
Acid Dad | Saturday, May 1st | 8PM ET / 5PM PT – Replay available until 5/8 at 11:59PM CT
• Ty Segall & Freedom Band | Saturday, May 15th | 8PM ET / 5PM PT – Replay available until 5/23 at 11:59PM ET


Reminder: You must have an account to watch the stream. Log in or create your account HERE. Be sure the email you use to create your account matches the email on your payment method of choice (Apple Pay, Google Pay, PayPal). Payment methods are determined by store owners and all available payment methods are on the site.

 

Can I buy tickets for my friends?

Of course! Once you’ve purchased more than one item with a ticket included, just use the chat button in the bottom right corner of this page or reach out to https://sn.gl/livestream-support with the artist name, show date, your order #, and your friend’s email – an account will be set up for them! They will receive their account confirmation and ticket in their email.

Can I watch the livestream on my TV?

Yes, if your TV has a web browser app or if you are using a product like Apple TV or Chromecast that also has a web app. In all cases, you simply need to use a browser, navigate to the stream page, sign in, and press play as you normally would. Chromecast instructions: https://support.google.com/chromecast/answer/3228332 (use Chrome browser, the Cast button will be on the player) Apple TV instructions: https://support.apple.com/en-us/HT204289
  • (use Safari, the Apple TV share will be on the player)
  • Casting will be available once the show starts. Please see our list of supported devices if you continue to have trouble. Please note that iOS devices cannot Cast directly from the web browser to Chromecast. Airplay is only available on certain devices. You can check system requirements here: https://support.apple.com/en-us/HT208728

  • How do I use the chat?

    • Chat / Ticket accounts are NOT linked. Registering an account in the chat is not required!
    • Enter a UNIQUE username (like your instagram handle), and enter your message below. If you are prompted to enter a password, that means your username has already been registered by another user.

     

    I have another question!

    No problem, reach out to https://sn.gl/livestream-support or click the chat button in the bottom right corner.

     

    Technical & Browser Requirements:

    To watch a livestream event, please ensure you have the following :

    System Requirements:

    Mac OS X 10.6 or higher Windows 7 or higher<

    Supported desktop browsers:

    • Google Chrome 45+
    • Mozilla Firefox 49+
    • Safari 10+
    • Microsoft Edge 15+

    Supported mobile browsers:

    • Chrome 45+
    • Safari 10+ (iOS)

    Internet Connection:

    • 5-10mbps download speed is recommended. Check your connection at SpeedTest.net.

    Not Supported:

    • Internet Explorer
    • Roku's browser apps (use Casting instead)
    • Amazon Silk
    • Fire TV Stick
    • Playstation 4
    • Xbox (performance may vary)
    • Samsung Smart TVs {use Airplay where available} (more info here: http://sn.gl/samsungtv)
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